Before You List — Important Rules
Please read the following policies carefully before posting any tickets.
Accuracy is required. You must post the exact section, row, and seat numbers you own for the event you plan to sell for while including any required disclosures. Providing incorrect information can result in a cancelled sale and a penalty charged by the marketplace — typically around 200% of the sale price, and sometimes higher for high-profile events.
No speculative listings. You must own the tickets you are listing. Lysted does not allow listings for tickets you do not yet possess. Proof of purchase may be requested at any time.
Sales cannot be cancelled. Once a sale is made, it cannot be reversed for any reason.
Same-day sales must be fulfilled within 15 minutes. If a sale occurs on the day of the event, you are required to fulfill the order within 15 minutes of the transaction. Failure to do so may result in the marketplace cancelling the sale.
Do not cross-list. Do not post the same tickets on Lysted and another platform at the same time. Lysted cannot see, remove, or manage listings you've posted directly in your personal StubHub account or any other marketplace. Remove all listings from other platforms before posting to Lysted.
Third-party platforms that require buyer account setup are not allowed. This delivery method results in a high rate of cancelled orders. Platforms in this category include, but are not limited to: DICE.fm, TodayTix, Ravina, Gigs and Tours, FIFA, Lords (cricket), KYD Labs, and SeeTickets.
Free tickets or donation-fee tickets cannot be sold on Lysted, due to restrictions imposed by secondary marketplaces.
Parking Ticket Policy Update
Due to recent marketplace policy changes, Lysted can no longer dispute cancellations related to parking ticket sales. Sellers should be aware of the following restrictions before listing parking:
Distance: Parking lots more than 1 mile from the venue may be subject to automatic cancellation.
Walking time: Listings may be cancelled if the walk to the venue is reported to exceed 15 minutes. This is based on buyer experience and may vary.
Delivery type: Some delivery methods for parking passes may not be accepted depending on the marketplace.
Lot descriptions: Inaccurate or missing details about walking distance — especially for lots over a 10-minute walk — may result in penalties.
Offsite/third-party parking: No offsite or third-party parking (e.g., ParkWhiz) will be permitted on barcode-integrated sites. There is no guarantee the marketplace will accept the delivery method due to agreements with the team, league, or venue.
All parking orders are subject to cancellation with a minimum penalty of 200% of the sale price. This is at the marketplace's discretion and cannot be disputed.
Step 1 — Find Your Event
Navigate to Lysted and click the + button, or use the Add Inventory button in the top right corner.
Search for your event using the event name and venue for the most accurate results (e.g., "Los Angeles Kings Crypto").
You can check Multiple Events to select more than one event at once. Any listing you create will be posted to all selected events — only use this feature if you have the same seating location across multiple events. Click each event you'd like to list for, then hit Continue.
Step 2 — Enter Seat Details
Fill in the following fields with accurate information from your original purchase confirmation.
Quantity - How many tickets you want to sell. Seats must be next to each other to be grouped together.
Section - The section your tickets are in. Refer to your original purchase confirmation to verify.
Row - The row your tickets are in. Refer to your original purchase confirmation to verify.
Low Seat - The seat numbers for your tickets. If your seats are General Admission or non-numerical, you can enter any placeholder number (e.g., "99").
Ticket Format
E-Tickets — A PDF that can be printed out.
Mobile QR — A PDF pulled up on a mobile phone for entry.
Mobile Transfer — A direct transfer from your account to the buyer's account.
AXS Mobile — A direct transfer on AXS. Note: the regular Mobile Transfer format is also acceptable for AXS events.
Seating Type
Consecutive — Seat numbers are adjacent (e.g., 1, 2, 3, 4).
Odd/Even — Odd and even numbers are together (e.g., 2, 4, 6, 8).
General Admission — No assigned seat numbers. You'll still need to enter a placeholder low seat number for record-keeping purposes.
List Price (Each) - The price per ticket you're posting to the various marketplaces, before fees. Expect to receive approximately 8–14% less than this number after fees (without volume discounts applied).
If you're on full-service pricing, leave this at $0 — this helps the full-service pricing team identify and price your listing.
Cost - What you paid for the tickets. You can enter this per ticket or as a total for the grouping. Lysted uses this to track your profit/loss on each sale.
Add Disclosures - Disclosures are notes that inform buyers of anything affecting their experience. It is mandatory to disclose:
Anything that affects who can use the tickets (e.g., 21+ events, ADA accessible).
Anything that affects a buyer's view (e.g., limited view, side view, obstructed view).
Failing to include required disclosures can result in a cancelled order with penalties applied. For obstructed or limited-view seats specifically, include specific notes explaining the restriction as clearly as possible. If you have images as evidence, share them to provide full transparency. Note that automation does not always add disclosures — it is the seller's responsibility to ensure they are included.
Add Attributes - Optional notes that may add value to your listing, such as "front row of section" or "aisle seats." Attributes and disclosures can also be added to the Public Notes - field after the listing is posted.
Private (Internal) Notes - Internal notes visible only to you and the Lysted team. See the internal notes for full details. Internal notes can be used for:
Fulfillment — If your account login is stored in Lysted and an email address is included in the internal notes, our team will use it to fulfill your sale.
Adjustments — Specific codes can instruct the system to include or exclude listings on specific sites, adjust sections/rows, or adjust pricing up or down.
Split Type - Controls how many tickets a buyer can purchase at once.
Default (recommended) — Never leaves you with a single unsold ticket. Even-numbered groupings (2 or 4) sell in even quantities; groupings of 5+ sell in any quantity that avoids leaving a single ticket.
Never Leave One — Same as Default, except buyers can purchase a single ticket from a grouping of 4.
Any Combination — Buyers can purchase any quantity, even if it leaves you with one remaining ticket.
No Splitting — Buyers must purchase all tickets together.
You can use the Copy Down feature to quickly duplicate a listing and carry over existing information. Select which fields to copy or leave blank, then repeat the process for any additional listings.
Step 3 — Attach Tickets (PDF/Mobile QR Only)
If you're posting a single listing for a single event and your ticket format is PDF or Mobile QR, Lysted will let you attach the files directly during the listing flow. If these criteria aren't met, this step won't appear.
Select the file(s) you'd like to attach, then assign each page to the correct seat number. Multiple files can be selected.
Step 4 — Select Exchanges & Publish
Choose which exchanges you'd like to post your tickets to. By default, your listing will be pushed to all marketplaces.
Review your listings for accuracy, then hit Publish Now. If a price is assigned, your tickets will go live immediately. It may take up to 10 minutes for new listings to appear in your Inventory tab.
A note on secondary purchases: If you bought tickets through a secondary marketplace (e.g., Vivid, GoTickets, StubHub) and don't yet know your exact seat numbers, use placeholder seat numbers until you receive them.
Example: You purchase four tickets in Section 102, Row 4 from Vivid but haven't received them yet. List them as Section 102, Row 4, Seats 1000–1003, or any four-digit placeholder.
Listing specific seat numbers that exist in the venue without confirming those are the seats you'll receive can lead to fulfillment issues and broken orders.