The sales archive page is a detailed record of cancelled sales and remittance adjustments. When a sale is cancelled, it is removed from your active sales table and is archived. This allows your active sales numbers to remain accurate, and not be convoluted by sales that are no longer valid.
To access the archive sales page, click the archive icon on your sales tab.
Each line item represents either a sale that was cancelled and archived, or an individual adjustment to your remittance. A remittance adjustment is either a charge or payment that has been manually applied to your weekly remittance.
Archived Sales
Line items that detail the event and seat details are archived sales. These were previously active sales, that have been removed from the active sales and archived to this page due to an order cancellation. At first glance, you'll see the event information, seat information, original payout and order number, adjustment value and remittance date (if applicable).
To see more information, just click on the archive record to pull up the archive snapshot modal.
A few data points to highlight here are reason for cancellation, whose fault it's deemed to be, what your original payout was, if you received payment for the sale, and the date and amount of the adjustment associated with this cancellation.
Fulfillment History
The fulfillment history for archived sales is included on the archive record. This history provides a detailed record of any actions that were taken from the Lysted fulfillment page. To access the fulfillment history, click on the "History" button on the footer of the archive snapshot modal.
Individual Remittance Adjustments
Individual remittance adjustments will also be displayed in this table. These are records that were applied to your remittance separate from a sales archive. An example of this would be if you were charged a penalty for cancellation, and it was later deemed that the cancellation was invalid and you were paid on the sale. The following line item would be an example of an individual remittance adjustment.
If you click on that the adjustment, you'll see more details. These details include the amount of the adjustment, the order number its in relation to, when it was created and if it has been applied to your remittance or is still pending. Pending means it will be applied to the next remittance that is processed.
Filters and Exporting
This page will allow you to granularly filter and search your sales archives and adjustments to find the relevant data that you are looking for.
The date range filter will allow you to filter by various dates associated with the order. This includes event date, sale date, archive date, fulfillment date and remittance date
The search bar will allow you to quickly initiate basic searches. You can search things like order numbers, events, sections or specific adjustment IDs.
By clicking the magnifying glass on the search bar, you will open up the advanced search modal. This will allow you to conduct more advanced filtering. Here you can select things like reasons for cancellation, who is at fault and granularly filter by adjustments, sale value and seat locations.
For your convenience, all of this data can be exported into a CSV. These exports will respect any current filters that you have in place.