Since November 1st, 2025, Ticketmaster requires sellers to share the following information before their listings will show on ticketmaster.com:
Name
Business Name (If Applicable)
Address (Business if Applicable)
Phone Number
Email Address
TIN / SSN
Ticketmaster Resale opt-in is currently only available to US-based sellers, per Ticketmaster policy.
Ticketmaster now checks this information before approving your opt-in. If anything can’t be verified, your submission will fail validation. Make sure the details you enter match your official records exactly (for example, your legal name or business name should match the name tied to your TIN/SSN).
Ticketmaster will also only show inventory up to the ticket limit for each seller for concert events. For example, if the ticket limit for an event is 4, Ticketmaster will show at most 4 tickets from each unique Lysted seller.
What You Need To Do
If you’d like to list tickets on Ticketmaster Resale, you’ll need to opt in and provide the required information.
Go to the Lysted Settings tab.
Find the Ticketmaster Resale Integration settings and click Enable.
Understanding Your Opt-In Status
Not currently active
You haven’t opted in yet. Your listings won’t appear on Ticketmaster Resale until you click Enable and submit your identity information.
In Review by Ticketmaster
Ticketmaster is still verifying your information. You don’t need to do anything. Ticketmaster controls the review timeline, and our team can’t speed it up. Check back here for updates.
Approved
Ticketmaster accepted your information and you’re opted in. Your eligible listings can now appear on Ticketmaster Resale (see the barcode note below).
Validation Failed – Please contact support
Ticketmaster couldn’t verify the information you submitted. Please contact our support team. We’ll work with Ticketmaster to reopen your submission so you can correct it. You can’t edit your information while this status is showing.
You can reach our support team via live chat or email at [email protected].
Validation Failed – Please update information and resubmit
Your submission is open for edits again. Click Update, review your details carefully so they match your official records, and resubmit. Your status will change to In Review by Ticketmaster after you resubmit.
Note: Even after you’re opted in, your listings need barcodes attached before they’ll show on Ticketmaster. Every ticket on their site goes through barcode verification, which confirms the tickets are real and not speculative. If you still can’t find your listing on Ticketmaster after you’re approved and have added barcodes, please contact our support team.