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How can I use the Reports tab?

Review how to navigate our dedicated reports tab!

Written by Brenda Raquel Cortez

The Reports tab of Indy POS provides visibility into inventory activity and financial impact across your account. These reports help you track ticket holds, losses, deletions, and event-level performance.

There are four dedicated report categories:

  • Hold Reports

  • Expired Inventory Reports

  • Deleted Inventory Reports

  • Events Reports

Each report serves a different operational and accounting purpose.


Hold Reports

Purpose: Track inventory that has been temporarily reserved by marketplaces during a pending sale or placed on hold by our team.

What Is a Hold?

A hold occurs when a marketplace places tickets on temporary reserve while:

  • A customer completes checkout

  • Payment is being processed

  • The marketplace confirms availability

During this time:

  • The tickets are not available for sale elsewhere

  • The inventory remains in your account

  • The hold may either convert to a sale or be released

Why It Matters?

  • Monitor pending sales

  • Identify stuck or long-duration holds

  • Reconcile marketplace activity

  • Understand inventory temporarily unavailable for sale


2. Expired Inventory Reports

Purpose: Track inventory that was manually invoiced out as unsold.

What Is Expired Inventory?

Expired inventory occurs when:

  • An event has passed

  • Tickets did not sell

  • The user manually invoices the tickets out

  • The loss is recorded against your Profit & Loss (P&L)

This is an accounting action and impacts financial reporting.

Why It Matters

  • Accurately track unsold ticket losses

  • Maintain clean inventory records

  • Reconcile end-of-event accounting

  • Ensure accurate P&L reporting

Use this report for end-of-event reconciliation and loss tracking.


3. Deleted Inventory Reports

Purpose: Track inventory removed from the system.

What Is Deleted Inventory?

Deleted inventory includes tickets that were:

  • Manually deleted by a user

  • Removed by our team

  • Cleared due to listing errors or corrections

Deleted inventory does not automatically mean a financial loss β€” it simply reflects removal from active inventory.

Why It Matters

  • Audit user actions

  • Track operational changes

  • Review removed listings

  • Investigate discrepancies

This report is useful for internal controls and compliance tracking.


4. Events Reports

Purpose: View performance and inventory data for specific events listed through your site.

What Is Included?

Event-level data may include:

  • Event Name

  • Venue

  • Event Date

  • Total Inventory Listed

  • Tickets Sold

  • Remaining Inventory

  • Revenue

  • Profit / Loss

  • Listing details

Why It Matters

  • Analyze event performance

  • Measure sell-through rates

  • Track profitability by event

  • Inform pricing and buying strategy

This report is ideal for sales analysis and strategic planning.

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