These assets are often required for completed sales to ensure tickets, confirmations, or related materials are properly attached and accessible.
The steps below will guide you through locating the sold listings, adding the necessary files, and removing them when updates are needed.
Add PDFs or Barcodes to a Sold Listing
Go to the Fulfillment tab in the platform.
Locate the listing you wish to update.
Use filters or search by Event, Buyer, or Order ID if necessary.
Look for the Assets or Stock Type column.
3. Click the PDF icon under the appropriate column to begin uploading assets.
4. Select the file type (PDF or barcode) and upload your file.
5. Confirm the upload — the icon or attachment indicator should update to show the asset is now linked to the listing.
Repeat Steps 2–5 for any additional sold listings that need PDFs or barcodes.
Remove PDFs or Barcodes from Sold or Unsold Listings
To remove assets, select the listings you want to update.
You can do this individually or by using bulk selection.
Click Edit to open the editing options.
In the edit window, toggle Yes under either Remove PDF or Remove Barcodes, depending on what you want to delete.
For sold listings, click Edit Invoices to apply the change.
